Brian Voo
AWS SAA-C03, ISC2 CC
Cloud Architecture, Solutions and Security
Pivoting into a technology role bringing 10 years of professional experience in corporate communications, public relations, digital marketing and social media management.
AWS Certified Solutions Architect (SAA-C03) and excited to leverage this newfound knowledge to contribute to the ever-evolving tech landscape. Self-taught Python developer with strong skills in Flask, Django and Django Rest Framework. Continued learnings in cybersecurity with aims to achieve the CompTIA Security+ certificate in early 2024.
Employment History
Senior Associate, Comms, Astro (Jan 2017 – Sept 2023)
Analysed conversations across all of Astro’s social media platforms. Crafted accurate monitoring dashboards with alerts that identified trends and potential crises.
Utilised and managed user access across the group to monitoring and listening tools such as Brandwatch, Sprout Social, Hootsuite, and Meltwater.
Extracted key data and summarised detailed reports. Provided decision-makers deeper understanding of customer sentiment on social media and actionable insights to improve services.
Supported company spokespersons by crafting talking points for conference participation, talks and town halls, and designing their presentation decks.
Stakeholder management, overseeing and managing media relations, pitching stories, navigating PR crisis situations, assembling press release kits and comms materials to ensure positive narrative.
Executed customer engagement and media events for Astro’s sports and esports businesses.
Account Manager, IH Digital (Apr 2014 – Dec 2016)
Collaborated with marketing and product leads to develop and deliver effective digital marketing strategies and social media campaigns. Led the agency’s biggest client, Honda Malaysia.
Achieved growth of 600K followers to achieve its first million by ideating and creating content to engage followers on its social media accounts.
My contributions include video scripting, storyboarding, and graphic design for multiple brands. Assisted in the user experience design and mechanics of web apps to support campaign objectives.
Analysed social media user data to craft insightful reports that guided and improved digital marketing efforts.
Digital Media Writer, HongKiat.com (Sept 2012 – Mar 2014)
Researched and published over 100 articles for tech lifestyle website HongKiat.com, covering topics on the latest in web design, emerging digital trends and software development tools. hongkiat.com/blog/author/brianvoo